These are the documents that govern your use of AquaNetica, covering the platform, community, marketplace and services. The Terms of Service is the master agreement; the policies below cover specific areas in more detail.
- Terms of Service
The master agreement governing your AquaNetica account, membership plans and use of the platform. - Privacy Policy
How we collect, use, store and protect your personal information. - Data Policy
How data you provide to the platform is handled, shared and retained. - Community Guidelines
The standards for posting and interacting in the community feed, groups and events. - AquaNetica IQ AI Assistant Terms
Terms for the AquaNetica IQ AI assistant and engineering calculators, including the limits of the guidance they provide. - Marketplace and Supplier Terms
Terms for listing, buying and selling through the AquaNetica marketplace. - Job Board Policy
Rules for posting roles and applying to positions on the job board. - Concierge and Procurement Services Terms
Terms for concierge and procurement engagements arranged through AquaNetica. - Copyright and Content Takedown Policy
How to report content that infringes your rights, and how takedown requests are handled. - Refund, Billing and Cancellation Policy
How billing cycles, plan changes, cancellations and refunds work.