Contact Us
Questions, support or feedback? We’re here to help.
For enquiries across aquaculture and the Blue Economy. Choose a topic below, or browse our FAQs.
Have an account? You can sign in, or contact us without one.
Sign inYou can also email us at info@aquanetica.com.
Support & community questions
A little guidance before you get in touch. Explore all AquaNetica FAQs.
How do I contact AquaNetica support?
Send a message using the form above or email info@aquanetica.com. Choose the topic that best fits your question so our team can help.
Do I need an account to send an enquiry?
No. Anyone can use this contact form. If your question concerns an existing account, use the email address associated with it. Never include your password.
How can I get help with the community?
Choose “Community enquiry” for questions about discussions, spaces, joining or taking part. Include a link to the relevant post or space where useful. You can also read our community guidelines.
What should I include when reporting a problem?
Choose “Technical support” and tell us which page you were using, what you expected to happen and what happened instead. Include your device and browser, and attach a screenshot if it helps.
How do I report content or a concern?
Choose “Report content or a concern” and include the page or post link, a short description and any relevant context. Avoid sharing sensitive personal information in your message.
How long does it take to receive a reply?
We aim to reply within 1–2 business days. Please include the relevant page link or account email so we can understand your question more quickly.